How do I use my health plan ID card?

How do I use my health plan ID card?


Hi! My name is Joseph and today I’m meeting with
a Blue Cross and Blue Shield customer advocate to talk about…my health plan ID card. I just signed up for a health plan and I heard
I’ll be receiving my card in the mail. What do I need to do with it? Good question! Your ID card is very important. Always take it with you when you go to the
doctor, the pharmacy, or for other health care services. Your provider will need it to look up your
benefits and what you may owe for the visit. Thanks, I’ll remember that. So what’s on the card exactly? It shows your member number you use to access
your benefits. It also has the name of the subscriber, the
person who signed up for the plan. If you have a PPO, any person on the policy
can use the card, even if the subscribers name is on it. Okay, my wife is on my plan. Will she get her own card? You’ll get two cards in the mail, so you can
definitely share one with her. That’s great. What if I need to go to the doctor before
the card comes in the mail? You can print a temporary card any time through
your Blue Access for Members account online. You’ll just need your member number to log in. You’ll receive a new member welcome letter
within a few days of enrolling. Perfect! Thank you for walking me through this. Anytime. For more information call the number on your
member ID card or visit our website at BCBSOK.com.

Author: Kevin Mason

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